Shipping & Returns


All orders are shipped through USPS Priority, USPS First Class (items weighing one lb or less, mailed in padded envelope), FedEx Home Delivery or UPS Ground.  Orders placed by 12:00 noon (MST) will be shipped out the same day.  Orders placed after cutoff time will be mailed the following day.  Free shipping to 48 continental states only, not to Alaska or Hawaii or international.  


Returns must be requested within 10 days from invoice date.  All returnable items MUST be new, tags attached, and in the original packaging.  For manufacturer-defective merchandise, you must contact us within 5 business days of delivery and provide a photo showing the defect.  

Chala Handbags is an advocate of animal rights and welfare. Chala donates 5% of their annual net profit to help animals in need through their charity partner, Heart and Home Animal Rescue Foundation

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